Ad123 believes betting adds enjoyment to life — but only when it stays within your control. On this page, you'll find out how to bet responsibly within safe limits and where to turn if you need support.
Responsible Gaming means treating betting and gaming purely as a source of entertainment – never as a way to earn money or solve personal problems. The principle is straightforward: decide in advance how much time and money you are willing to spend, and stick to those limits.
Ad123 wants every member to enjoy betting — but you should always stay in control. Before you start, set your budget, be mindful of your situation, and never chase losses in the hope of winning your money back.
Remember – in casino games and betting, the house edge always applies over the long run. Expecting a regular income from betting is simply not realistic. Stop while you are still enjoying yourself – never chase losses by placing more bets after a defeat.
We want you to play happy and play safe. If any member is struggling, our team will extend a helping hand – no judgment, no questions asked.
Set aside a small portion of your monthly income as your entertainment budget. Never bet money meant for rent, food, or savings.
Decide how long you will play each day before you start, and stop when that time is up. Spending hours on end playing is not good for your mental health.
"Chasing Losses" is the most dangerous habit in betting. Placing bigger bets after a loss only makes things worse – never better.
Betting when you are angry, upset, or under stress makes it much harder to make sound decisions. Only play when you are in a clear, calm state of mind.
Keeping your betting a secret tends to make problems worse. Talk openly with someone you trust.
These tools are completely free and available to all members. Access them anytime from your Account Settings.
Set your own daily, weekly, or monthly deposit cap. Reductions take effect immediately. Increases take effect after 72 hours — this delay is intentional, to protect you.
Set a limit on how long you play in one session. When the time is up, you'll receive a warning — and you can choose to be logged out automatically. This helps break the habit of playing for too long.
Set a limit on how much you wager on a single bet or within a given time period. This is an effective way to resist the temptation of high-stakes bets. Applicable across all Sports and Casino sections.
If you need a short break, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks. You won't be able to log in during this period, and no marketing messages will be sent.
For an extended break, self-exclude for anywhere from 6 months to permanently. Contact support and it will take effect within 48 hours. This request cannot be easily reversed.
Set the maximum amount you're comfortable losing in a day, a week, or a month. Once you hit that limit, you'll be stopped automatically — it's the most effective way to stay in control of your budget.
Click the profile icon in the top right corner and select "Account Settings".
Go to Settings and look for the "Responsible Gaming" tab. All available tools can be found there.
Choose from Deposit Limits, Session Time, or other tools and set limits that work for you.
Limit reductions take effect immediately. Requests to increase a limit are reviewed before taking effect. Contact Support if you need assistance.
| Tools / Limits | Decreasing | Increasing |
|---|---|---|
| Daily Deposit Limit | Instant | After 24 hours |
| Weekly Deposit Limit | Instant | After 72 hours |
| Monthly Deposit Limit | Instant | After 72 hours |
| Betting Limits | Instant | After 48 hours |
| Loss Limit | Instant | After 72 hours |
| Session Time Limit | Instant | After 24 hours |
| Cooling-Off (Temporary) | Effective Immediately | |
| Self-Exclusion (Long-Term) | Within 48 Hours | |
Once Self-Exclusion is active, no new accounts may be opened and no marketing communications will be sent during that period. To lift the exclusion, please contact Support – a cooling-off period will apply before it is reversed.
If several of the points below apply to you, make use of our responsible gaming tools or seek help.
Ask yourself the following questions honestly:
Results Analysis: If you answer "Yes" to more than 3 questions, please use the protection tools available and speak with someone you trust. The ad123 Support team is always ready to help.
Completely free for all members.
Help is available any time, day or night.
Takes effect as quickly as possible after submission.
Strict KYC policy to protect minors.
Ad123 takes strict measures to keep minors away from online betting. If anyone under the age of 18 is found using ad123, their account will be closed immediately.
If there are children or teenagers in your household, install Parental Control software on your devices. Stay vigilant to ensure minors cannot access the ad123 app.
Age verification is mandatory for every new account. Confirmation must be provided via a national ID card or passport.
Use a strong password and keep 2FA enabled. Never share your account details with anyone.
Always log out when sharing a device. It's best not to save passwords in your browser.
A well-planned betting budget helps you enjoy a positive experience over the long term. Here is a simple budgeting method to get you started:
Allocate no more than 5% of your monthly income for entertainment. Your betting budget should come out of that portion.
Divide your monthly budget across 30 days and stick to that daily amount. Set a daily deposit limit on ad123 to help you stay on track.
Decide in advance the maximum amount you are comfortable losing in a single day. Once you reach that limit, stop playing for the day.
When you win, set aside a portion instead of betting it all again. Keep the excitement of a win from pushing you to stake even more.
At the end of each month, review your betting history. Track your wins and losses, and reassess your budget if needed.
"We commit that on the ad123 platform, the wellbeing and protection of our members will always come before business interests. Should any member face difficulties, their health and welfare will take priority over any financial consideration."
Answers to specific questions from our members.
Problem gambling is a health issue – there is nothing to be ashamed of. Asking for help takes courage.
24/7 live chat support in Bangla. Whether you need help setting up Responsible Gaming tools or just want to talk something through — we're here for all of it. No judgment, just support.
If you'd like to discuss something sensitive [email protected]Email us at and we'll respond confidentially within 48 hours.
View your betting history, total deposits, total withdrawals, and net profit/loss report at any time. Transparency is our commitment.
Betting addiction is a treatable condition. Speak with a mental health professional or counsellor in Bangladesh. An honest conversation with your family can often be the first step. ad123 is always here for you — but there's no substitute for professional help.
Remember: asking for help isn't weakness — it takes courage.
Join ad123 and enjoy a safe betting experience using our Responsible Gaming tools. Our support team is always here for you.
For 18+ only. Betting is not a solution to financial problems.
All services on ad123 are purely for entertainment. Betting should never be viewed as a guaranteed source of income. If you ever feel it's becoming a problem, please reach out for help – ad123 is here for you.